Order Management System
Manage your ecommerce orders with speed and precision. Our order management system lets you track purchases, update delivery statuses, send real-time alerts, and manage customer interactions — all from a central dashboard. It’s built for growing Kenyan businesses that want to streamline fulfillment, reduce errors, and deliver a better customer experience every time.
Take Control with Smart Order Management
Streamline your fulfillment process with a centralized system to manage, track, and update every customer order — all in one place.
All Orders, One Dashboard
View, manage, and update all incoming orders in real time from one powerful dashboard — no more jumping between systems.
Real-Time Status Updates
Update order statuses like “Processing,” “Shipped,” or “Delivered,” and notify customers automatically at every step.
Customer & Order Insights
Get detailed views of each order with customer info, items purchased, delivery details, and notes — all organized for action.
Returns & Cancellations
Easily process returns or cancellations with a built-in system that keeps your records clean and customers informed.
Our Order Management System features
Track, fulfill, and streamline every order with smart tools built for speed, visibility, and business growth.
- Centralized Order Dashboard
- Real-Time Order Tracking
- Bulk Order Actions
- MPESA & Card Payment Status
- Inventory Auto-Sync
- SMS & Email Order Updates
- Easy Return & Refund Flow
- Shipping & Fulfillment Tools
- Admin & Staff Roles
- Filter & Search Orders
- Order Logs & Notes
- Order-Based Analytics
- Customer Order History
- Mobile-Ready Management
- Secure Role-Based Access
- Abandoned Cart Recovery
